Ruth Murray-Webster: unlocking the potential performance from uncertainty and change
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In support of the management of the Universal Credit programme

11/5/2013

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Since the National Audit Office published its review of the Universal Credit programme in September there has been a flurry of media comment - a large percentage of which has been partially informed and short-sightedly binary in its views.  For a complex transformation change such as Universal Credit then statements about success or failure, things been done right or wrong etc are crass and miss the point.

I'm delighted therefore to have an opportunity to put another, less sensationalist, more nuanced point of view forward - based on my work with the programme in 2011/12.

This will be published in the December edition of Project magazine.  Do look out for it.  Hopefully the programme will go on to deliver the biggest transformation to the welfare system in our country since the 1940s.  I am hopeful my children will become adults in a culture where work pays.


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    ​The postings in this blog are my own personal views, not those of of any of my clients or associates, unless attributed.





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